Privacy Policy

Your Privacy Matters.

We keep it simple: your information is used only to fulfill your booking and is never sold or shared.

Last updated: June 2025

1. Information We Collect

When you submit an enquiry through our website, we collect the following information:

  • Your name
  • Email address
  • Phone number (optional)
  • Event date and address
  • Rental items and quantities requested

2. How We Use Your Information

The information you provide is used solely to:

  • Respond to your rental enquiry
  • Prepare and send you a quote
  • Coordinate pickup, delivery, and return logistics

We do not use your information for marketing purposes without your consent.

3. How We Store Your Information

Your enquiry details are securely stored in our website database so we can manage and respond to your booking. We retain this information for up to 12 months after your event date, after which it is deleted. We do not store personal information in any third-party database or CRM.

4. Sharing Your Information

We do not sell, trade, or share your personal information with any third parties. Your details stay between you and Jerclan Rentals.

5. Cookies & Tracking

This website does not use tracking cookies or analytics software. We do not run ads or use pixel tracking of any kind.

6. Your Rights

You may request that we delete any personal information we hold about you at any time. To make a request, contact us through the contact page.

7. Contact

Questions about this privacy policy? Reach us at our contact page or via our social media platforms.